FAQ
Questions schools often ask.
Straight answers about what HaereHub does, who it is for, and how schools can get started.
What is HaereHub?
HaereHub is a school transport operations coordination layer that helps schools manage rider lists, parent changes, driver context, and daily transport records in one clearer place.
Who is HaereHub mainly for?
The primary user is the school admin team or transport coordinator. Parents, caregivers, and drivers use supporting views where the school enables them.
Do parents need an account?
For parent-specific updates, yes. Account access is designed to be simple and limited to the children and transport information connected to that caregiver.
Can it handle morning and afternoon differences?
Yes. HaereHub uses To School and From School journeys, so schools can manage different stops, routes, and riding patterns across the day.
Can drivers use it on a phone?
Yes. Driver screens are mobile-first, with simple route and rider information built for quick checks during daily runs.
Can it support multiple routes?
Yes. Schools can coordinate multiple routes and stops, with relevant route information visible to the right staff and drivers.
Is this designed for New Zealand schools?
Yes. HaereHub is shaped around practical school transport routines, communication needs, and school context in New Zealand.
How do schools get started?
Send a short enquiry with your school details and current transport setup. The HaereHub team can then talk through fit and sensible next steps.